Last updated: December 13, 2025
These Terms of Service (“Terms”) govern your access to and use of www.petshubs.shop (the “Site”) and your purchase of products from PetsHub (“PetsHub,” “we,” “us,” “our”). By using the Site or placing an order, you agree to these Terms and our related policies (including Shipping Policy, Refund & Returns Policy, and Privacy Policy).
You must be at least the age of majority in your jurisdiction to purchase from the Site.
Product listings are invitations to purchase, not binding offers. We may accept or decline orders at our discretion.
Prices, promotions, product availability, and descriptions may change without notice.
If a pricing or listing error occurs, we may cancel the order and issue a refund.
You agree to provide current, complete, and accurate payment information. We may use fraud-prevention measures and may refuse transactions we reasonably suspect are fraudulent.
Shipping terms, timing estimates, customs, and risk allocation are described in the Shipping Policy. Carrier delays and customs processing are outside our control.
Returns and refunds are governed by the Refund & Returns Policy, subject to mandatory consumer rights.
You agree not to:
violate any applicable law or regulation,
infringe intellectual property rights,
interfere with Site security or operation,
attempt unauthorized access to systems,
upload or transmit malware, scraping tools, or harmful code,
use the Site for deceptive, abusive, or fraudulent purposes.
All Site content (text, graphics, logos, design, and other materials) is owned by PetsHub or used with permission and is protected by intellectual property laws. You may not reproduce, distribute, or exploit Site content without prior written consent.
If you submit reviews, comments, images, or other content:
you represent you have the right to submit it,
you grant PetsHub a non-exclusive, worldwide, royalty-free license to use, reproduce, display, and distribute that content for business purposes (e.g., marketing, product pages),
we may remove content that is unlawful, offensive, misleading, or violates these Terms.
The Site may reference third-party services or links. We are not responsible for third-party content, policies, or practices.
To the maximum extent permitted by law:
The Site and products are provided “as is” and “as available.”
We disclaim warranties not expressly required by law.
This does not affect consumer guarantees and statutory rights that cannot be excluded (for example, under Australian Consumer Law).
To the maximum extent permitted by law, PetsHub will not be liable for indirect, incidental, special, consequential, or punitive damages (including lost profits) arising from your use of the Site or products.
Where liability cannot be excluded, it is limited to the maximum extent permitted by law.
You agree to indemnify and hold harmless PetsHub from claims, losses, liabilities, and expenses (including reasonable legal fees) arising from your breach of these Terms or misuse of the Site.
We encourage you to contact us first at support@petshubs.shop to resolve disputes informally.
These Terms are governed by applicable law, and disputes will be handled in the appropriate forum, except where mandatory consumer protection laws require otherwise (including EU/UK consumer protections).
We may update these Terms at any time. The current version will be posted on the Site with an updated date.
Questions about these Terms: support@petshubs.shop
Website: www.petshubs.shop